Wednesday, June 24, 2009

My experience With NAZA PJ

This happen between december 08 - june 09 early of this month , 9 (as usual since i am always busy ..updating late...)

December 08
We booked NAZA Bestari (Peugeot 206) on 31st December 2008....from Naza PJ ( next to the federal highway ) then started the headache....

January - 09
My gf was working in Kedah so she have to go back in order to sent me all her letters and payslip for the car ...so she went back and then sent me all that was requested by the sales agent ..Ahrar ....so after submitted it took almost a month , everytime call the SA he will inform still processing ....

February 09

Then he informed me that one of the letters need to be refill again ..so i went and collected and then sent to Kedah and got it back after a week and then sent to him again ..Till februaury no updates ...so then one day we got to know from the office people that our SA met with accident so he was MC for a month....during that time the management ...requested another SA to help out Ahrar's cases ...so there came ...NAZRI into the picture ...Nazri was even worse ..i had to call him almost everyday ...until at last he told me the forms need to be refill again ....(the form was already submitted twice )

March 09

So it went on without any update from their side ... we were stuck as we cannot contact them ..no answer from phone ...

April 09

Sumwhere in the middle Ahrar came back ...and informed the forms needs to be sign by the Headmaster ( all the documents like bank statement , payslip and ic ..- since my gf works as Teacher ) ...ok we were very upset ... but still we did and sent to him ...

May 09

Towards the end Ahrar called me to inform that car is arrived and now its at local service factory for QC check . He requested me to go and get number for the car ...thus we went to Padang Jawa and paid RM 210 to buy the number (even for this when i asked him to take he asked for RM 400 ) ... then when we called him he promised the car can be collected 2/3 March 09 ...after a few days called him he didnt answer his phone ...i called the office and one guy called "eddy" answered and told it will take 10 days ...i got so pissed off and shouted at him...then i asked him for his managers number but he said dont have and he is away ...so the next day i called he loan department and enquire about cancelling the loan. She said there is no problem but we need to write a letter. so we draft a letter and immediately rush to their loan department and submitted and cancelled the loan. While we were drafting the letter we received the call from ahrar's manager ( out of nowhere came the manager ) . he started apologizing and asking us to reconsider. He said he will he will give us t-shirt and full oil (the worst offer that i ever seen). We said NO and told we will be coming after cancelling the loan. He even told us that the car will be ready at 2pm (wow , how come suddenly can do so fast). We reached their office in the evening and collected the documents. As we were leaving the SA asked us to view the car before leaving. There was the car with the number plate on it. That time there was another car next to it, the SA told me that the owner's father came drove the car until the main gate and made a U-Turn and gave back the car.( Thank god i cancelled earlier )

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